Privacy Policy

Last updated: March 18, 2026

1. Introduction

Atelier 81 (“we,” “our,” or “us”) operates the website atelier81sa.com(the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a booking inquiry. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal information you provide: When you fill out the contact form, we collect your name, email address, phone number (optional), preferred dates, number of guests, and any message content you include.
  • Automatically collected information: When you visit the Site, we automatically collect certain information through Google Analytics, including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other standard web analytics data.
  • Cookies and tracking technologies: We use cookies and similar tracking technologies (via Google Analytics) to analyze website traffic and understand how visitors interact with our Site.

3. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site.

The information generated by cookies about your use of the Site is transmitted to and stored by Google on servers in the United States. Google may use this data to contextualize and personalize ads in its advertising network. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your booking inquiries and communication
  • Provide information about our apartment and services
  • Analyze website usage to improve the Site and user experience
  • Comply with legal obligations

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: With trusted third-party services (such as email providers) that help us operate the Site and respond to inquiries, subject to confidentiality obligations.
  • Analytics: With Google Analytics as described above.
  • Legal requirements: When required by law, regulation, or legal process.

6. Third-Party Booking Platforms

Our Site contains links to third-party booking platforms, including Airbnb and Booking.com. When you click on these links and make a booking through these platforms, your information is collected and processed by those platforms according to their own privacy policies. We encourage you to review the privacy policies of Airbnb and Booking.com before making a booking.

7. Data Retention

We retain personal information submitted through the contact form for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. Google Analytics data is retained according to our Google Analytics settings (26 months by default).

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict the processing of your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us at hi@atelier81sa.com.

9. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Atelier 81
Magribija 1, Marijin Dvor, 71000 Sarajevo, Bosnia and Herzegovina
Email: hi@atelier81sa.com